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Accessibility Statement

We want this site to work for everyone, including people using a screen reader, a keyboard only, or magnification. Here is where we actually stand.

Last updated: 29 September 2026

1. Our commitment

We aim to meet WCAG 2.2 level AA across this website. That is the standard UK public bodies are held to, and it is the one law firms ask about in procurement, so we hold ourselves to it even though this is a private-sector site not covered by the Public Sector Bodies Accessibility Regulations 2018.

We also have duties under the Equality Act 2010 to make reasonable adjustments. If something on this site is a barrier for you, that is a problem we want to fix — see section 5.

2. What we have done

  • Semantic HTML with a single main heading per page and a logical heading order.
  • A "skip to content" link as the first focusable item, so keyboard users can bypass the sticky header.
  • A visible focus outline on every focusable element, never removed.
  • Every form field has a permanently visible, programmatically associated label — no placeholder-only fields.
  • Text and interactive labels meet or exceed a 4.5:1 contrast ratio against their background; we measured every pair in the palette rather than assuming.
  • The site reflows to a single column down to 320px wide and works at 200% zoom without loss of content.
  • Typefaces are self-hosted and load with a system-font fallback, so text is readable before web fonts arrive.
  • No autoplaying audio or video, no carousels that move on their own, and no content that flashes.
  • Nothing on the site depends on colour alone to convey meaning.
  • Analytics are opt-in, and declining them changes nothing about how the site works.

3. Known issues

We would rather tell you than have you find out:

  • No independent audit yet. Our assessment is a self-assessment against WCAG 2.2 AA, carried out by the team that builds the site, including keyboard and contrast testing. We have not yet commissioned a third-party audit or formal user testing with assistive technology.
  • Form errors. Validation messages appear above the form. They are announced to screen reader users, but focus is not yet moved to the message automatically, and errors are not yet attached to the individual field that caused them.
  • Main navigation on small screens. The primary nav links are hidden below 880px wide; the same destinations are reachable from the footer, but this is not an equivalent experience and we are replacing it with a proper mobile menu.
  • FAQ accordions use native disclosure elements, which work well with screen readers but do not yet announce a count of items or expanded state summary.

We are working through these, and this section will shrink as we do.

4. Compatibility

The site is built and tested against current versions of Chrome, Edge, Firefox and Safari on desktop, iOS Safari and Android Chrome on mobile, and is designed to work with VoiceOver, NVDA and browser zoom. It should degrade gracefully on older browsers, though layouts may be simpler.

5. Tell us about a barrier

If you cannot access something on this site, or you need information in a different format — large print, plain text, or read out over the phone — contact us and we will provide it:

We aim to acknowledge within 3 working days and to give you a substantive answer, or the content in the format you need, within 10 working days. If you are not happy with our response, the Equality Advisory and Support Service can advise you — equalityadvisoryservice.com.

6. Accessibility of what we build for you

This statement covers tenderboss.co.uk only. Accessibility requirements for software we build or configure for a client firm — including client-facing portals, where your own duties under the Equality Act apply — are agreed in that project's specification. Raise it at scoping and we will build to it; tell us the standard you need to meet and we will write it into the acceptance criteria.